Leadership Insights Podcast

Are you a leader or an aspiring leader who truly cares about your organization, people and culture? Then this podcast is for you! We bring you educational, enlightening interviews with today’s most innovative, inspirational leaders. Each episode is filled with inspiring stories, new perspectives and invaluable tools to help you communicate, innovate and lead even more successfully!
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Apr 3, 2016
“There is nothing better than getting things done on behalf of the people that you serve and making their lives better”  - Doug Duncan The Washington Post called Doug Duncan the best County Executive in Montgomery County history.  But then what was splashed all over the media was Doug withdrawing from the Maryland governor race due to severe depression. What followed Doug calls “two years of living in hell.” In this frank, revealing interview you’ll hear about Doug’s struggle with depression – from denial of its existence to coming to terms and asking for help to making it his mission to help others suffering from this debilitating mental illness. We also discuss how Doug’s family, faith, leadership philosophy and passion for public service have shaped his life and journey as a leader. What You'll Learn
  • How Doug Duncan transformed a mental health crisis that forced him out of the MD Governor race into an even bigger opportunity to serve the public
  • What might be the early signs of depression vs. high stress (and see the link below for more symptoms of depression)
  • How Doug overcomes shyness by focusing on his passion for public service
  • Why it’s crucial for leaders to be transparent and tell the truth even under the toughest of circumstances
  • Differences between leadership as a politician vs. of a non-profit like LGW
  • What is Doug’s “Secret Handshake” club and who should join
  • The importance of sharing your vision as a leader
  • Tips and strategies to combat “loneliness at the top” and make friends at any stage of life
  • How Leadership Greater Washington and other professional organizations can help leaders connect and grow
Links & Resources About Doug Duncan Doug Duncan has been a leader in the Greater Washington Region for over thirty years and today serves as President & CEO of Leadership Greater Washington, where he brings together regional leaders and regional challenges to foster positive community impact.  LGW is a thirty year organization with over fifteen hundred members who have gone through its Signature Program and who are among the top decision makers in the region. Mr. Duncan is best known for having served three terms as Montgomery County Executive, the top elected official in Maryland’s largest jurisdiction. The Washington Post has called him the best County Executive in Montgomery County history.  In his highly successful 12 years in office, he developed, coordinated and implemented a wide array of initiatives on the local, regional and state levels, in partnership with multiple constituencies including residents, civic groups, unions, non-profits, the business and education communities, and other elected officials. He led Montgomery County through its transformation from a suburban bedroom community into a thriving urban center recognized for visionary land planning, its global technology industry, and vast open spaces and parks. The results of Doug Duncan’s landmark initiatives have been hailed nationally as models for other communities across the country. He successfully revitalized downtown Silver Spring, now a national model for urban redevelopment.  He led the effort to fund and construct the Music Center at Strathmore, rated as one of the best concert halls in the country. And during an extraordinarily dangerous time in our region’s history, Mr. Duncan, along with Police Chief Charles Moose, helped lead this community through the DC area sniper shootings, where he earned the title of Chaplain for the region. In his career, Mr. Duncan also co-founded a continuous advisory services firm for state and local governments, was Vice President for Administrative Affairs at the University of Maryland College Park, was a National Account Manager for AT&T, and served as Mayor of Rockville, his hometown. Among numerous awards, Mr. Duncan has been named to the Washington Business Journal Power 100 and as a Washingtonian of the Year by Washingtonian Magazine.  
Feb 18, 2016
“If we’re not able to tell our story we’re not able to connect with other people who will truly benefit from it.” – Scott Jackson, CEO, Global Impact and the Leadership Insights Podcast first guest
Imagine – you are 10 years old in the South during the Civil Rights Movement and your white mother leaves an abusive marriage and marries a black man. It’s illegal and your new family is shunned by both the white and the black communities. Compelled to save the family and make a better life, the three of you flee to Canada and then Washington State. Your biological father finds you and forces you to return, but at 12-years-of-age you escape, making a harrowing journey across the country, alone, back to your mother and step father… This is how our guest Scott Jackson’s journey begins and he shares his incredible story and extraordinary leadership insights in the very first episode of the Leadership Insights Podcast! What You’ll Learn
  • Why it’s crucial for leaders to be vulnerable and both share their stories and know the stories of those they lead
  • What kinds of strategies Scott uses at Global Impact to attain a 95% satisfaction rate on employee surveys, unheard of in his industry (or many others)
  • How to create a culture where staff is empowered, supported and visible
  • How to balance one’s ego with your mission to serve and develop others
  • How to stay authentic, curious and humble
  • The importance of continuous reflection and being a student of leadership
  • And so much more!
Links & Resources About Scott Jackson Scott Jackson is the President and Chief Executive Officer of Global Impact. A global development, fundraising and marketing veteran with more than 20 years of experience, Mr. Jackson provides leadership, direction and oversight for all aspects of the organization, which has raised $1.7 billion since inception to help the world’s most vulnerable people. Before joining Global Impact, Mr. Jackson served as Vice President for External Relations at PATH where he worked with a team to manage more than $300 million in donations. While there, his strategic responsibilities included developing and strengthening relationships with partners and donors, overseeing unrestricted funding and advocacy-related funding initiatives, and maximizing the visibility of PATH’s work. Previously, Mr. Jackson was Senior Vice President at World Vision US where he directed external relations, key partnerships, community relations and strategic initiatives. While there he worked with a team that managed a fundraising portfolio of more than $1 billion. From 1997 to 2000, Mr. Jackson served as President and Managing Director of APCO Seattle, a worldwide public affairs and strategic communications consulting firm. In 1989, he founded TRADEC (Trade and Development Consortium), one of the first marketing and communications firms in North America to specialize in international trade promotion, technology transfer and market access. TRADEC was later acquired by APCO Worldwide. Mr. Jackson serves on several national boards and advisory councils including PATH MACEPA, Global Washington, the International Center for Research on Women, and the U.S. Fund for UNICEF. He was a founding nonprofit member of the management committee of the  ONE Campaign to Make Poverty History. Mr. Jackson received an MBA from the University of Edinburgh School of International Business, where he attended as a Rotary International Ambassador Scholar. He also holds an honorary Doctorate of Humane Letters from the University of Puget Sound. Mr. Jackson received a Bachelor of Arts in history from the University of Puget Sound, and maintains his CFRE certification through the Association of Fundraising Professionals.  
Feb 15, 2016

Brian Hawkins was told he wasn't smart enough to work as a hospital payroll technician. Urged by a mindset instilled by his family “You can do, you must do and you will do" and driven to change the medical system that treated his grandfather poorly Brian persisted to eventually to become the Director of the DC Veteran Affairs Medical Center. You’ll hear just how much Brian’s parents (and children) have taught him about leadership all throughout this interview. Brian believes that only by engaging employees is it possible to provide the excellent care the patients and their families deserve. The Hawk Eye program he initiated at DCVAMC empowers employees at all levels to actively observe customer service and immediately advocate for the patient if the service is sub-par. Employees also report their observations to Brian and his team and thanks to this program, numerous changes have been made at DCVAMC to better service the patients. One change resulting from this effort was a complete $900k redesign of the hospital atrium to make female veterans and employees more comfortable. Brian’s interview is filled with stories, examples and tips for creating engagement, diversity and excellence in any organization! What You'll Learn

  • Tips and strategies to create a culture of excellence and diversity in any organization
  • How employee engagement (or lack thereof) drastically impacts customer service
  • Why it’s important to cultivate a strong organizational culture that that transcends whoever occupies the leader chair
  • How Abraham Lincoln’s philosophy described in Team of Rivals has shaped Brian’s leadership approach
  • Ways in which Brian’s perspective as a leader was shaped by his parents and being a parent
  • Why it’s better to not reference the holidays as a new podcaster if you’re planning to launch the said podcast in the New year – yes, this interview was recorded Christmas week as will become quite evident when you listen ;)
  • This and so much more you’ll enjoy hearing about in this episode of Leadership Insights!

Links & Resources

About Brian Hawkins Brian A. Hawkins was appointed Medical Center Director, Washington DC VA Medical Center September 25, 2011. With more than 2,200 employees, over 90,000 Veterans enrolled for care and a budget of more than $450 million dollars, Mr. Hawkins leads one of the largest and highly visible medical centers in the nation. In addition to the main hospital, Mr. Hawkins is responsible for the Community Resource and Referral Center for Homeless and At-risk Veterans (CRRC) and five community based outpatient clinics in Washington, DC; Fort Belvoir, Virginia; and Greenbelt, Camp Springs and Charlotte Hall, Maryland. Brian began his career at Chicago's Hines VA Medical Center as a Clerk/Typist. His career demonstrates continuous advancement through leadership positions which include; Medical Center Director at the Jack C. Montgomery VA Medical Center in Muskogee, Oklahoma, Associate Director and Chief Operating Officer of the VA Maryland Healthcare System and Associate Director and Site Manager for the Perry Point VA Medical Center. He has also held positions of authority at the VA Tennessee Valley Healthcare System, Atlanta VA Medical Center and Jesse Brown VA Medical Center in Chicago, Illinois. Brian holds a Bachelor of Liberal Arts and Sciences from Southern Illinois University and a Master of Health Administration from Governors State University. His unique leadership style was recognized by Veterans Health Administration (VHA) naming him 2012 "Communications Visionary of the Year". He is a member of the American College of Healthcare Executives, the Senior Executives Association, and the American Pilot and Aircraft Owners Association and has been an Adjunct Professor at Northeastern State University in Tahlequah, OK. A Veteran himself, Mr. Hawkins served eight years in the Illinois Army National Guard.

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